Terms of service

Who we are

Silverwing Medical is operated by Silverwing Medical LLC. We are a vendor to care providers. We are not a care provider and we give no clinical advice.

What the service does

CareNotes Sign-off lets a signer draw a signature once, then apply it to a chosen signature line in a Google Doc the clinic has shared. It inserts the signer's saved signature image, name, credentials, NPI and the time. We also keep a log of each sign-off.

Accounts and seats

A clinic director assigns seats to the clinic's staff. A seat belongs to one person. Do not share it. The director can remove a seat at any time. You sign in with your Google account, so keep that account secure.

Signer responsibility

Each signer is responsible for the signatures they apply. Check the document before you sign. Silverwing records who signed and when. We do not review the content of what you sign.

Acceptable use

• Sign only as yourself, and only with credentials and an NPI that are yours.
• Do not use another person's seat or signature.
• Do not use the service to break the law or to falsify a record.
• Do not try to break, probe or overload the service.

Your data

The clinic keeps ownership of its documents. We handle them only to provide the service. Our privacy policy says what we store and why.

Availability

We work to keep the service running, but we do not promise it will never be down. We may change or pause it for maintenance. We aim to give notice of major changes.

Termination

A clinic can stop using the service at any time. We can suspend a seat or an account that breaks these terms. When service ends, we keep sign-off records for as long as the clinic's agreement requires, and then delete them on request.

Disclaimers

The service is provided as is. We do not promise that it fits every clinic's rules for signatures or records. Each clinic decides whether an electronic signature meets its own legal and licensing needs.

Limit of liability

To the extent the law allows, Silverwing is not liable for indirect or consequential losses, such as lost revenue or lost data. Our total liability for any claim is limited to the fees the clinic paid us in the 12 months before the claim. Nothing here limits liability that the law does not let us limit.

Governing law

The laws of the State of Arizona govern these terms. Disputes go to the courts located in Arizona.

Changes

We post changes on this page and replace the effective date. Using the service after a change means you accept it.

Contact

Silverwing Medical LLC
[email protected]