Notes, typed and formatted
Staff send a voice memo or a photo of the handwritten page through a secure link. We return the note typed in your format to review, edit and sign. We clear note backlogs too. We never sign or bill.
Records · Back office · Systems
Your records and back office, handled.
Silverwing types and formats notes, turns paper files into searchable records, and keeps staff training on schedule for DDA/DDD agencies, group homes, home care, assisted living and behavioral health clinics.
Notes typed and ready to sign.
Staff send a voice memo or a photo of the handwritten page. We return the note typed in your format to review, edit and sign.
Paper files, made searchable.
We scan and index your records, keep them current each month and check them against your state's checklist.
Every certificate, one place.
We track each staff certificate and its expiry date, and remind you before anything lapses.
Enter it once.
We set up intake forms, referral entry and your software so staff enter information once.
We look at how notes, records and training run today, and you leave with the 3–5 fixes we'd make first. You do not need patient information. We reply within one business day.
- BAA signed before any patient data
- No patient data by email
- Operations only, not clinical care
01What we offer
Start with one service.
Pick the work taking the most staff time. We take it over.
Records digitization
Paper and older files are scanned, indexed and made searchable, then kept current each month. Your records are checked against your state's checklist, with a written list of gaps.
Training and certification tracking
One place for every staff certificate and its expiry date, with reminders before anything lapses and a weekly summary.
Back-office systems
Intake forms, referral entry and software setup, so staff enter information once.
How it works
- 1
Free 20-minute assessment call
No patient information is needed. We look at how notes, records and training run today, and you leave with the 3–5 fixes we'd make first.
- 2
BAA, then setup
We sign the BAA and show you who sees what. Then we set up your secure link, note format and records. Setup starts within one week.
- 3
Ongoing monthly work
We type notes, keep records current and track certificates each month. You review, edit and sign.
02How we protect information
How we handle patient information.
A BAA comes first. Then we see only what each task needs.
- Minimum necessary access
- Our people see only the patient information a task needs.
- Business Associate Agreement first
- We sign a Business Associate Agreement before we touch patient data.
- No patient data in email
- We do not send or ask for patient information by email. Voice memos and photos of notes arrive through a secure link.
- You see how it works
- On the review, we explain who sees what. Records move only through the channels named in the BAA.
Straight answers
Questions
Clear answers on cost, access and timing.
What does it cost?
The review is free. After it, we quote the cost based on your volume and the work you choose.
Do you provide care?
No. We support provider operations, not clinical care. You remain the provider of record, your staff review, edit and sign every note, and we never sign or bill.
How do notes reach you?
Staff send a voice memo or a photo of the handwritten page through a secure link, after the BAA is signed. We return the note typed in your format.
Do you replace our software?
No. We work inside the software you use. We do not replace your EHR.
Can we start with one service?
Yes. You can start with one service, such as typed notes or records digitization.
How fast can you start?
Setup starts within one week of the review. We reply within one business day.
How do you access our records?
Only after a BAA is signed, through the channels it names, and only when a task needs access.
03Next step
Book your free 20-minute review.
Tell us what you need help with. A person replies within one business day.
You'll speak with Zazu Moloi, Managing Director.
[email protected]