Privacy policy

Who we are

The add-on is operated by Silverwing Medical LLC (Silverwing Medical). Silverwing is a vendor to care providers. It is not a care provider.

What the add-on does

A clinic shares a Google Doc with its staff. A signer opens the CareNotes Sign-off panel in that document and draws a signature once. The signature is saved to the signer's profile. The signer then picks a signature line and signs it.

The add-on inserts the signer's saved signature image, name, credentials, NPI and the time into that line.

Google user data we access, and why

The add-on asks for five Google permissions. Each one has one job.

• documents.currentonly lets the add-on read and edit only the document the user has open. It reads the document to find signature lines. It edits the document to insert the signature.
• script.container.ui lets the add-on show its menu and panel inside Google Docs.
• script.external_request lets the add-on send the sign request to Silverwing's back end.
• openid and userinfo.email tell us which Google account is signing, so a signature goes only to its owner.

The add-on has no Drive-wide access. It cannot see other files, folders or documents. It sees one document at a time, and only while the user has it open.

What Silverwing stores

• The signer's email address and Google account ID.
• The signer's name, credentials and NPI, taken from the clinic's provider list.
• The signature image the signer drew.
• A tamper-evident sign-off log. Each entry holds the document ID, the signature line, the time and a fingerprint of the signature image.

We store this in Silverwing's Google Workspace. We do not copy the text of your documents into our records.

Limited Use disclosure

Silverwing Medical's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

In plain terms:

• We use Google user data only to provide the signing feature you see in the add-on.
• We do not sell it.
• We do not use it for advertising.
• We do not use it to train models.
• We do not transfer it, except to provide the service, to follow the law, or as part of a merger or sale with notice to you.
• People at Silverwing read it only with your consent, for security, to comply with law, or as needed to operate the service.

Clinics and seats

The clinic is the controller of its clinical documents. Silverwing handles them on the clinic's behalf. A clinic director assigns seats to the clinic's staff and can remove them.

Health information and HIPAA

Where a clinic's documents hold protected health information, Silverwing works with that clinic under a signed Business Associate Agreement. We make no certification claims.

Retention and deletion

We keep sign-off records for as long as the clinic's agreement requires for clinical records. To ask for deletion of your data, or to ask what we hold about you, email [email protected]. Where a clinic's records rules require us to keep a log entry, we tell you so.

This website

The site collects only what you type into the contact form: your name, organization, work email, topic, and any optional message or phone number. The form tells you not to include patient information. Web3Forms, a form-delivery service, sends your submission to the Silverwing inbox. We use it only to reply and arrange your review. We do not sell it or share it for marketing.

Cloudflare hosts this site. A cookie-free Cloudflare Web Analytics beacon measures basic site use. That service and Cloudflare's standard security processing may see basic technical data, such as your IP address and browser type. This site sets no advertising or tracking cookies, and it is not for patient information.

Changes

We post changes on this page and replace the effective date. If a change widens what Google data we use, we ask for fresh consent first.

Contact

Silverwing Medical LLC
[email protected]